FAQs

Yes, our shirts are machine washable. We recommend washing them inside out in cold water to preserve the print quality.
Absolutely! We offer personalised designs for all our shirts. If you’re looking for something unique or have a custom print request in mind, please don’t hesitate to contact us here.
Yes, we use high-quality, child-safe materials for all our products. Our shirts are comfortable and safe for kids to wear.
We use a high-quality Direct Film Transfer (DFT) printing method for our shirts. This ensures vibrant colours and long-lasting prints.

Our prints are designed to be durable and long-lasting. With proper care, they should maintain their vibrancy wash after wash.
Yes, we offer custom design services! Share your ideas with us, and let’s create something just for you! Get in touch with us here.
Yes, there may be character limits for certain customisation options to ensure the best possible design and fit. Please check the product description or contact our customer service team if you have specific questions about character limits.
Our personalised products let you add your unique touch by uploading an image. Just contact us here to upload your chosen image, and we’ll handle the rest to bring your custom design to life!

Shipping times vary depending on your location and the shipping method selected. Generally, the shipping takes 2 - 5 business days. While Foreign shipping could take up to 14 business days.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

We accept returns for non-customized items within 30 days of purchase, provided they are unused and in their original packaging.
Customised shirts are non-returnable due to their personalised nature. However, if you have any concerns about your custom order, please reach out to us at info@lilprint.com.au.
If there's an issue with the custom design due to our error (such as incorrect printing), please contact us within 7 days of receiving your order, and we'll work to resolve it.

To return an eligible item, contact us via email for return authorisation and instructions.
Email us at info@lilprint.com.au with your order number and reason for the return, and we'll guide you through the process.
Once a custom design has been approved and production has started, changes cannot be made. Please double-check your design before finalising your order.

Printing & Product Questions